Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide when creating an account (name, email, organization details), call recordings and metadata sent through connected integrations, and usage data related to your interaction with the platform.

2. How We Use Your Information

Your data is used to provide and improve our call intelligence services, including transcription, analysis, and reporting. We do not sell your data to third parties.

3. Data Storage and Security

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Each tenant's data is fully isolated at the database level. We follow SOC 2 and GDPR-readiness practices.

4. Data Retention

Data retention periods depend on your plan tier. You may request deletion of your data at any time by contacting support.

5. Contact

For privacy-related inquiries, contact us at privacy@endofline.ai.