Every feature you need to understand your calls
From raw audio to actionable intelligence — powered by a 6-stage AI pipeline that extracts 130+ data points from every call.
Semantic Search
Find any call using natural language queries. Search by topic, sentiment, outcome, agent behavior, or any of the 130+ data points extracted from your calls.
- Natural language queries — no special syntax needed
- Filter by date range, agent, campaign, sentiment
- Full-text transcript search with context highlighting
- Vector similarity search across all call embeddings
Custom Conversions
Define what success means for your business. Create rules that automatically track conversion events across every call.
- Rule-based conversion definitions with flexible conditions
- Track appointments set, sales closed, qualifications met
- Attribution tracking across campaigns and agents
- Conversion rate dashboards and trend analysis
Knowledge Graph
Visualize relationships across all your call data. Discover connections between agents, campaigns, callers, and outcomes.
- Interactive graph visualization with Neo4j
- Entity relationship mapping across calls
- Pattern discovery for campaign optimization
- Drill-down from graph nodes to call details
Agent Scorecards
Automatically measure and rank agent performance on every call. Track compliance, empathy, objection handling, and closing ability.
- Automated scoring on 10+ performance dimensions
- Agent ranking leaderboard with trend tracking
- Individual score breakdowns with call examples
- Customizable scoring weights for your business
And much more
Build dashboards with drag-and-drop widgets. Metric cards, charts, and report widgets update in real time.
Create filtered, sorted reports on any data dimension. Export to CSV for further analysis.
Transcription, diarization, NER, sentiment analysis, summarization, and scoring — all automated.
Native connectors for Ringba, TrackDrive, and Retreaver. Webhook support for custom sources.
Real-time webhooks for processed calls. Full REST API with JWT authentication.
Complete data isolation per tenant. Role-based access control for team members.
Call embeddings stored in Qdrant for blazing-fast semantic similarity search.
TLS 1.3 in transit, AES-256 at rest. SOC 2 and GDPR readiness built in.
Ready to see it in action?
Start free with 50 calls/month. No credit card required.